J Dickinson Computer Services Ltd.

Fault diagnosis and repair

Software support

Features

. . .

• Application keeps crashing?
• Program is freezing / locking up?
• Require a program installing & setting up?
• Need a piece of software upgrading?

The software support service provides the help and support you need to fix your software problems.

Most problems can be fixed on-site, without the need for new parts.

^*This service excludes installing operating systems.

Hardware support

Features

. . .

The fixed-fee solution to your computer hardware problems:

• Hardware device failed?
• Thinking about an upgrade?
• Need extra storage space?
• Trouble getting peripherals working?
• Just bought a new piece of kit and need it installing?

In most cases the service is provided on-site. Where I am unable to carry out the repair on-site, your computer will be returned and a working demonstration will be given.

This service includes the following:

• Identification of required upgrade
• Ordering of compatible component
• Installation and setting up of component
• Demonstration of component working correctly